Privacy Policy

Last Updated: July 2026

At Sisters, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Delivery and billing address

  • Order history

  • Payment information (processed securely through trusted payment providers)

  • Website usage information such as cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and service notifications

  • Improve our website and shopping experience

  • Detect and prevent fraud

  • Send marketing communications where you have agreed to receive them

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment providers

  • Delivery and courier partners

  • Website hosting providers

  • Analytics and marketing service providers

These providers are required to protect your information.

4. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

5. Cookies

Our website uses cookies to improve functionality, remember your preferences, analyse website traffic, and enhance your shopping experience. You may disable cookies through your browser settings, although some features may not function correctly.

6. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information where legally permitted

  • Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with the updated revision date.

9. Contact Us

For any privacy-related enquiries, please contact us:

Email:  sistersisters.254@gmail.com

Phone: +254 748077284